Patient guide

Prepare for your first visit

A few questions can help you leave your appointment with a clearer picture.

Patient guide

Bring your questions

What worries you most? What result matters to you? Are there past treatments or experiences you want the team to understand?

Ask about the plan

Before deciding, ask what the examination found, what choices are available, how long each may take, and what costs to expect.

Explore related care

General education; your clinician can explain what applies to you.

All guides

How can we help?

Choose a question or call our team to schedule. For urgent concerns or personal advice, please call the office.

When are you open?

Monday through Thursday 8 am to 5 pm. Closed Friday through Sunday and on holidays; please call if you are unsure.

Do you take my insurance?

Our team can help with insurance billing and follow-up. Please confirm your plan’s benefits and network status with the office. Call with the name on your card and we will check your benefits before your visit. CareCredit financing is available.

What happens at a first visit?

We begin by listening to your concerns and goals. The clinician can then explain findings, possible options, and next steps.

Can I send medical records here?

This website does not collect medical information. Call the office for its approved secure way to share records.

How do I make an appointment?

Call during office hours to compare times. You may email a general question, but email does not reserve an appointment. Please do not email private health information.

What if I need to cancel?

Call during office hours at least 48 hours ahead. Missed appointments, or cancellations with less than 48 hours’ notice, carry a $75 fee per hour scheduled (for established patients, from the second time). The full policy is in the patient forms.